To be more responsive to the increased volume of interconnection requests, Canadian electric utility FortisAlberta recently launched a new application called PowerClerk.
The growing popularity of small-scale microgeneration, such as solar panels and wind turbines means FortisAlberta must manage the increasing demand for interconnection requests. The utility said implementing this app is crucial to meeting customer demands while ensuring operational efficiency.
“FortisAlberta is the first Canadian utility to provide PowerClerk’s online application processing of interconnection requests. By streamlining the application process through the app, we are not only improving process efficiency but making it easier to support the growth of Alberta’s renewable energy capacity,” says Jennifer MacGowan, Director, Stakeholder Engagement.
At its core, PowerClerk is a platform designed to streamline the intake, review and response process for small microgeneration projects (up to 149kW). The app is meant to simplify the submission process, ensuring application accuracy, completeness, and adherence to the Alberta Utility Commission regulation requirement for a 14-day review and response.
“PowerClerk’s online application portal and real-time project status updates will improve FortisAlberta’s relationships with solar consultants,” says Rob Deschamps, Manager, Key Accounts. “Getting to the launch stage is a result of the tremendous effort by multiple teams and I would like to recognize everyone’s commitment to this project and to our customers.”
From initial submission to final approval, the application is intended to accelerate every step of the journey. Customers and solar consultants can now use the app for new interconnection requests.
PowerClerk features include data verification, easier upload of documentation, DocuSign for third-party authorization, and notifications to applicants to keep track of application decision and action requests.
Interconnection requests for large microgeneration projects (150 kW up to 4.99 MW) will not be managed via PowerClerk. They will continue to be processed through email submissions to [email protected].