District and community heating suppliers are invited to find out more about the new Heat Trust, which is due to launch at the end of November and sets out new quality and performance standards to ensure best practice for heat networks.
Guest speakers Bindi Patel, Head of Scheme at the Heat Trust and Aimee Betts-Charalambous, Policy Officer for the Association for Decentralised Energy (ADE) will provide an overview of the scheme.
A presentation by Kirsty Lambert, Director of Switch2, will provide real life examples of where the Heat Trust will apply and how it can help promote best practice in customer service. Colin Hall, Partner at Winckworth Sherwood will examine the Heat Trust from a legal perspective and how this impacts heat scheme owners.
“The Heat Trust sets out to create a common standard in the quality and level of protection given by heat supply contracts and offers customers an independent process for settling disputes,” said Kirsty Lambert. “Switch2 is proud to be a founding member of the Heat Trust, which will establish service levels comparable to the quality and performance standards for regulated utilities.”
The event is relevant to heat scheme owners from housing associations, local authorities and private developers, who will gain an understanding of how the government backed voluntary scheme will impact the community and district heating sector.
To register for a free seminar place please email email@example.com or call 01274 535565.