Santa Barbara, California. ---
Fronius USA, LLC, a world leader in power electronics, announced today that it has introduced a number of upgrades to the world-class service it has provided for 60 years.
"We've always designed reliable products that have dramatically exceeded their warranty period, and now we're happy to extend the value of this success to homeowners as well," says Christoph Panhuber, International Director of the Solar Electronics Division.
In addition to significant price reductions on many of the FRONIUS IG Series inverters, the program features four new developments: a standard 7 year warranty on all new FRONIUS IG inverters, lower prices on 10 year warranty extensions, a new $90 reimbursement policy for qualified field issues, and a policy that establishes the use of new units for qualified service replacements within the first 90 days of installation rather than refurbished units.
By extending the warranty on the FRONIUS IG Series to 7 years standard and reducing the price of the 10-year extension, Fronius is affirming its confidence in their industry-leading products. "We've always designed reliable products that have dramatically exceeded their warranty period, and now we're happy to extend the value of this success to homeowners as well," says Christoph Panhuber, International Director of the Solar Electronics Division.
In addition, Fronius will now offer a $90 service reimbursement for qualified service events. What makes this unique is how easily an installer can claim this credit. With no special clubs, membership programs, exams, or other fee-related criteria, an installer with an issue can be credited without a single form or piece of paper.
Additionally, in the rare event that such a service event does occur, installers will also be given brand new units within the first 90 days - not refurbished units, as is the current industry standard. Although Fronius has often shipped new units in such cases within the US, it is now standard policy. In addition, with Fronius's lightweight design, inverters can be shipped overnight to almost anywhere in the USA. "This exceeds not only industry standards, but those of other consumer electronic devices like televisions and computers," says Gord Petroski, Director of Sales & Marketing for the US Solar Electronics Division. "This is all part of our commitment to our customers and maintaining our leadership in both quality and service."
Fronius International GmbH is a world market leader in high frequency welding technology and a leading photovoltaic inverter manufacturer. Headquartered in Wels, Austria, the US subsidiary, Fronius USA, LLC, is centred in Brighton, Michigan and has offices throughout North America. Fronius has 60 years of experience in developing innovative power conversion technologies and employs over 1600 worldwide. Fronius was founded in 1945 and has developed a highly successful inverter concept that is used for both grid-tied as well as stand-alone solar systems. Over 165,000 Fronius solar inverters have been installed worldwide. Fronius Solar Electronics Division is supported through an international network of sales partners.
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