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When Will a Solar Company Guerilla Market Like this Bank?

Tor 'Solar Fred' Valenza
January 24, 2013  |  19 Comments

Print

Here’s another example of a non-solar company taking a small guerilla marketing risk and getting a 9-million viewer pay-off on YouTube. I repeat: Nine million people watching a five minute video made by an international bank that few Americans have ever heard of…until now.

 

 

Industry pros often tell me that it’s the installers that choose solar PV panels, and I agree that’s the current reality for residential, commercial, and utility sales. But that doesn’t have to be the case in the residential and small commercial sector if more solar PV companies (and installers) did something like the above every once in a while.

Wouldn’t it be great for customers to know the name of a PV brand beyond Solyndra because they saw — and were inspired by — a creative solar guerilla marketing video they saw on You-tube or Facebook? One more time: Over 9 million views!

So, why is this video so successful and how can it apply to solar companies?

1. It’s visual. They chose a great spot in a public square, placed a camera in front of an odd looking, talented guy with a cello, added a cute kid putting a euro into the hat, and that was all the hook needed to keep us watching.

2. It’s mysterious. Quickly, the single cello player is joined by more musicians, who are equally talented. What’s happening?

3. There’s a payoff. The mystery unfolds, and we see the entire spectacle play out, literally to a crescendo.

4. It’s universal.  Perhaps you don’t know this is Beethoven, but you’ve probably heard that song once in your life. Even if you haven’t, there’s a reason why orchestras have been playing it for 200 years. It’s a great song. (“Ode to Joy.”)

5. It’s positive. Sure, sex and violence sells, but only in newspapers, television, and video games. For brands that sell solar panels or installation, you want to be associated with something positive, and giving a free, spontaneous, concert on a public square is certainly positive. Note the many genuine images of children enjoying the music as much as the adults.

6. It involved the community. The Bank didn’t just hire any concert orchestra from any city. They were celebrating their 130th anniversary in their hometown, so they looked to their own hometown orchestra and professional choir.

What was the point? The marketing point was brand awareness, but it’s more than that. It’s also cementing customer relationships, especialy in the bank's home office city.

What does a classical concert flash mob have to do with an international commercial bank? (Banco Sabadell). As noted on You-tube under the video, this was a part of their 130th anniversary celebration. Their slogan is “We are Sabadell,” and this flash mob reflects their boldness, their creativity, as well as their pride in being part of the city and its citizens.

Could a solar company do something like this? Yes, but it’s too late now. It’s been done and viewed by 9 million people around the world. However, there are many ways to do a flash mob, and if you’re a solar company, create something related to solar. And by that I mean:

  • Build something in public or for the public with solar panels.
  • Power that something. If you want to make a storage point, have a battery to power it at night too.
  • Make that something move. Solar energy may be quiet and still (on the surface), but guerilla marketing isn’t.
  • Make it have sound, whether that means sound effects or music. (But don’t just hire a band and power guitar amplifiers with solar panels. That would be obvious and boring.)
  • Involve the public. Allow kids and people to push a button, pull a lever, whatever. Of course, be sure it’s safe for onlookers to participate. If you have any doubt, keep it to your crew.
  • Make it visually educational about solar, of course, but feel free to make other points too.
  • Make the concept reflective of your brand. Even if you don’t want this to reflect your brand, it will. So, might as well shape it. It’s another reason why you should stay positive and family friendly.
  • Whatever happens, whatever you do, videotape it with several cameras. That will allow for better editing choices later.
  • Be safe and be legal.

This isn’t rocket science, but it is solar science and there is some risk of falling flat. But wouldn’t that risk be worth it? 9 million views…UnThink Solar.

Tor Valenza a.k.a. “Solar Fred” advises solar companies on marketing, communications, and branding. Want more solar marketing info? Sign up for the Solar Fred Marketing Newsletter, or contact Solar Fred through UnThink Solar. You can also follow @SolarFred on Twitter.

The information and views expressed in this blog post are solely those of the author and not necessarily those of RenewableEnergyWorld.com or the companies that advertise on this Web site and other publications. This blog was posted directly by the author and was not reviewed for accuracy, spelling or grammar.

19 Comments

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ANONYMOUS
January 29, 2013
Yawn...and no this is not related to "gorillas" in any way.
Try getting better at doing the actual work before going too far into marketing campaigns, that if successful, couldn't be fulfilled. Create value rather than a loud/noisy guerilla marketing message.
Jeffrey Blumenthal
Jeffrey Blumenthal
January 28, 2013
It's not exactly guerilla marketing, but some companies are trying to create a solar groundswell (v.a.v. solar on the White House #solaronthewhitehouse)via social media creativity:

http://www.renewableenergyworld.com/rea/blog/post/2013/01/solar-industry-hasnt-forgotten-obamas-promise-to-put-solar-on-white-house?cmpid=SolarNL-Saturday-January26-2013
Thom at Spiffy Solar
Thom at Spiffy Solar
January 28, 2013
Thanks for sharing, Jane. The NYSERDA work does look very good, though still, not exactly what Tor was describing. It's looking like he's right, we don't have good examples. It would be interesting to know how this was distributed and how effective they end up being. You can't create a big project like this and count on viral distribution. Educational campaigns have different goals than purely image based campaigns anyway. We tend to assume that viral is always good. However, if a regional utility gets their message spread around the world, it's really of little benefit. These days, pin-point targeting is way more important than big numbers. P.S. The really fascinating back story here is this business of selling LESS. We are all pretty familiar what's going on, but it always sort of blows my mind when I see it happening.
Jane Pulaski
Jane Pulaski
January 28, 2013
It's not that often that a public agency comes up with a ingenious campaign, but NYSERDA has upended that with its 'Irreconcilable Temperatures Campaign' on energy efficiency. In five very clever webisodes, we follow Wendy and Russell, a thirty-something New York State couple as they make their first home more comfortable and their energy costs more affordable with NYSERDAs Home Performance ENERGY STAR® Program. Kudos to NYSERDA for bringing the conversation about energy efficiency to the masses with wit, creativity and imagination. http://stars.nyserdagreenny.org/
Phil Manke
Phil Manke
January 26, 2013
The whole "Ode to Joy" meets exponential expansion" idea reminds me of the flow of solar energy, from invention and innovation to acceptance, to adoption, one by one, inch by meter, to community, by city, by state, by nation, into the world. What's to fear, what's not to like. It reminds me of God's Will in the mind of people. "The Peace of Power That Opposes Nothing"............. A being, believing in a separate self may deny it's benefits all they want, but one day, in some way, they will accept it, because it is clean, it is available to everyone, it is freely distributed, it always has been, ......but seeking only for ways to integrate and use it. I have given hardware for systems away for those who believed it was too expensine, and it languishes, uninstalled, so great is the belief in undeservedness. The fear of abundance is lurking everywhere. Everywhere the mind chooses not to look within, and see no sin.
KIMBERLY (KIM) KING
KIMBERLY (KIM) KING
January 26, 2013
I had seen the Power of Wind video some time ago. There was also a very good effort put forth by Talco last year about the story of wind, "I am Here" http://www.youtube.com/watch?v=fwvaHDVEGsk

Perhaps the solar industry could further this approach, too?
Matthew Alestra
Matthew Alestra
January 26, 2013
We have created Sunny Sara to help give transparency to the solar industry. She has her own community and series of informative videos.

http://www.youtube.com/watch?v=CEvXgmsaN-Q
KIMBERLY (KIM) KING
KIMBERLY (KIM) KING
January 26, 2013
I can think of one approach that worked well for Environment Minnesota to get the message out. Have all the Environment [INSERT NAME OF STATE HERE] organizationas across the USA put a call out for their own respective state's to customize the "Putting the Sun to Work for [INSERT NAME OF STATE HERE]" short film with the pertinent, respective metrics and a closing footnote '10% by 2030 (for MN).' Or someone could hire the short film contest winner, SolarHot Dish, "Putting the Sun to Work for Minnesota" to aid in propagating this message w/in a two minute spot for all states in the USA. Ja, guerrilla.

http://www.youtube.com/watch?feature=player_embedded&v=VTYdIRlg50k
Tor 'Solar Fred' Valenza
Tor 'Solar Fred' Valenza
January 25, 2013
Clifford, sorry. I'm responsible for my own blog posts, not the editors. The fact is that "guerrilla" and "guerilla" are both correct, depending on which spell checker you use. I used Word to write the post, but my google browser has the other spelling as being correct. It's a foreign word. The term means "little war" in Spanish. "Gorilla" is not correct, though that's how many people pronounce it. I'll change it to one. Thanks for pointing it out.

Lulla, there are many messages here, and I haven't seen any news reports about what was intended. To me (and the 9 million viewers who watched and shared this), it was just a wonderful moment that was created by a bank. For a bank, this builds trust and good will with its customers, and if all interest rates are about the same, you want to go with the bank you trust, no? As with solar PV, if all solar panels are about the same (a debate by itself), you want to go with the brand you know and trust. The right kind of solar PV event like this can do that. It may even sway a PPA developer for tier one panels that have a low defect track record and financially stable today.
ANONYMOUS
January 25, 2013
I don't think that this company want this type of exposure when one of their technicians is running from the police. It's the opposite from what you want to achieve and what that bank that Fred mentioned tried to achieve - Positive feeling about the brand. I don't want a guy who hit a car and run from the police to enter my home and install a dangerous system on my roof. If he will have a problem with the installation he will hide it for sure and my home and family will be at risk.
ANONYMOUS
January 25, 2013
American Solar Direct gets its phone number on TV. See video at http://www.nbclosangeles.com/news/local/Police-Pursuit-Through-Burbank-187812571.html
clifford brown
clifford brown
January 25, 2013
Would the editors please check the spelling of headlines. It is jarring to read "guerilla" in the headline, and "guerrilla" in the first paragraph. Perhaps the word meant was "gorilla". . . . .
Lulla Bijou
Lulla Bijou
January 25, 2013
Well this kind of Medium surely draws the attention, but what is the message being conveyed to the audience?
Sfinkx Corporation
Sfinkx Corporation
January 25, 2013
http://youtu.be/V6lYluI1e-E
Tor 'Solar Fred' Valenza
Tor 'Solar Fred' Valenza
January 24, 2013
Thanks for you thoughts, Thom. I've seen that wind video (and many others have too). Not the same as what I'm talking about here. Yes, advertising can be expensive. Social media and guerrilla marketing can be much less, but the trade off is time and creativity.

I strongly believe in co-marketing with manufacturers, so if you can convince one to sign on to your idea, go for it!
Thom at Spiffy Solar
Thom at Spiffy Solar
January 24, 2013
Here's my all time favorite renewable ad. As well as one of my favorite ads of all time. Now, this is great work, but it cost a pretty penny as well. Good, effective advertising at a reasonable price is a real challenge, taking about at much genius to find and contract as it does to do it. I wouldn't compare it to rocket science, Fred, but I wouldn't exactly say it's easy either. www.spiffysolar.com - http://www.youtube.com/watch?v=6IjUkNmUcHc
Thom at Spiffy Solar
Thom at Spiffy Solar
January 24, 2013
In the print advertising world, manufacturers help foot the bill for local advertising on behalf of their distributors/outlets. I wouldn't be surprised if this happens in solar as well, but I'm not in a place to know. In addition to some creative marketing ideas, perhaps affiliate marketing agreements are needed? Even the flash mob thing is getting a little warn out, but hey, it worked. Totally agree about the handwriting solar video. A real yawner.
Tor 'Solar Fred' Valenza
Tor 'Solar Fred' Valenza
January 24, 2013
Anonymous, that's a bit off topic, because it's not a reflection of the guerrilla marketing that I'm writing about above.

However, the info in that video is great, and I do like the handwriting animated genre. You have to be careful about TOO much handwriting, as it can be tedious watching someone write out everything. We read faster than that, so it can get frustrating, and people can click away. Better to voice over images as they're being created then to write too much. You dont' want to lose your audience due to their being impatient for the hand to finish writing something that they could have read in a second.
ANONYMOUS
January 24, 2013
Here you got a Solar Company great video: http://youtu.be/ouh2h19zXLQ

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UnThink Solar

UnThink Solar is a strategic solar marketing and communications company. Clients include Panasonic, One Block Off the Grid, Free Hot Water and other solar PV and Thermal companies who desire to stand out in an increasing competitive solar...
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