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Solar Fred's Top 5 Solar Marketing Wishes for 2013: Stand Out and Educate

Tor 'Solar Fred' Valenza
December 20, 2012  |  8 Comments

Welcome to Solar Fred's annual solar marketing wish list, 2013 edition. If you missed my previous years' wishes and still want to make them come true, bless your solar marketing heart. See 2010 here, 2011 here, and 2012 here.

This year’s theme, “Stand out and educate,” is familiar to anyone who’s received an email from me, since it’s a quote in my signature. It reminds me every day about why I’m in this business and what my task is as a solar marketer.

Whether you’re a manufacturer that’s marketing to a solar company or an installer marketing to a consumer, your most important goals are to build brand awareness and trust to increase sales. To do that, you’re going to need a strategy, and certainly, you’ll need some creativity. Otherwise, you risk becoming a $/watt commodity, and we all know how that's turning out for PV manufacturers.

You’ll also need a bigger marketing budget. I’m not going to put that on my wish list, because I think that’s a given for any solar marketer today. Marketing departments have been cut along with their budgets, forcing fewer people to do more with less. Yet, there’s only so much that a handful of people can do, especially in the B to B solar world. While I know times are difficult, I wonder how solar will grow past early adopters if we’re just allowing fossil fuel companies to control our nation’s energy conversation with massive green-washing campaigns.

And that last pre-wishlist thought leads me to my first solar marketing wish for 2013 and their corresponding bottom line benefits:

1) Shine a light on natural gas and oil green washing. If you do anything in social media in 2013, or do any press, please, please, please, I beg you to correct solar myths and shine a light on all of this oil and natural gas green washing. It seems like every news station, radio, and newspaper have slick green-washed videos and websites showing how natural gas is creating jobs, and “has its risks.” Those fracking risks include contaminating water supplies, explosions, and earthquakes, not to mention releasing harmful methane, a greenhouse gas. As Bill Clinton said at SPI, it’s our job to control the energy conversation, whether it’s about solar growth, creating solar jobs, or the benefits of solar for utilities and ratepayers.

Bottom line benefit: You’ll give pro-solar policy makers ammunition and support to change America’s energy policies, which help you directly or indirectly. Plus, you’ll be viewed as a solar energy thought leader, which is always good for PR and brand awareness.

2) Get more visual. I hate to admit it, but it’s increasingly becoming a short-attention span world. If something doesn’t catch our eye, we quickly move along with the next mouse click. Consequently, you must not only educate consumers and clients with words, but also with videos, infographics, cartoons, animation, or odd but relevant pictures and graphics.  Whatever it takes to stand out… and then educate. (And for those wondering, no I didn't buy billboards in Times Square. Its a doctored photo. But it got your attention, didn't it? Refer to 2013 theme above.)

Bottom line benefit: You’ll grab the wandering eye and keep more customers focused on your solar messaging.

3) Frame solar as a climate change solution in your marketing. I recently wrote a blog post about this. To sum up: Hurricane Sandy’s devastation to New York and New Jersey and other Atlantic states should be a wake-up call to act on climate change. Solar is an energy solution, and in your marketing, you can explain why. In addition, you can of course explain the personal financial benefits, as well as the taxpayer benefits of not having to spend disaster relief funds every year. Do your financial climate change homework. The info is out there. (And if you're still a climate skeptic, all of your arguments are answered here.)

Bottom line benefit: PR thought leadership, especially in states suffering from climate change effects, such as floods, drought, and hurricanes.

4) Stop waiting. Start your own "Got Milk" type solar campaign.  I think some of us are waiting for SEIA, ASES, or some other non-profit entity to do our industry’s “Got Milk” style campaign. Stop waiting. Maybe they will or maybe they won’t. In the meantime, you can come up with your own hilarious, fun, viral campaign, or just do a great music video like this 2012 holiday video done by SolarEdge. If we all do something fun, then we’ll have a bunch of mini-solar Got Milks, and who knows? Perhaps one of them will become viral.

Bottom line benefit: Refer to “Got Milk?” “Beef: It’s What’s for Dinner;”  “Pork: The Other White Meat;” and “Las Vegas: Know the Code.”

5) Protect solar’s reputation. The world (and your customers) are watching. The solar industry can’t afford any bad apples. Really. It can’t. As the industry knows, Solyndra’s failure was due to market forces, not any type of swindle. But that's what solar’s enemies have suggested through useless hearings and media outlets. Nevertheless, we really can’t afford any illegal or unethical activities, whether related to subsidies or to consumers. Solar still has favorable poll numbers, but that could change quickly, especially in this internet/media age. So, watch your Yelp ratings, respond quickly to customer complaints, especially on Twitter and Facebook, and please be ethical and safe with everything you and your employees do. The world really is watching, especially fossil fuel companies and utilities wanting to point an "I told you so" finger at our clean green-energy reputation.

Bottom line benefit: Obviously, acting with strong ethics, you protect your solar company, as well as the entire solar industry.

That’s it for 2012’s UnThink Solar posts. As always, I wish you all a happy and prosperous new year.

Tor Valenza a.k.a. “Solar Fred” advises solar companies on marketing, communications, and branding. Want more solar marketing info? Sign up for the Solar Fred Marketing Newsletter, or contact Solar Fred through UnThink Solar. You can also follow @SolarFred on Twitter.

The information and views expressed in this blog post are solely those of the author and not necessarily those of RenewableEnergyWorld.com or the companies that advertise on this Web site and other publications. This blog was posted directly by the author and was not reviewed for accuracy, spelling or grammar.

8 Comments

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Lulla Bijou
Lulla Bijou
January 3, 2013
We must realize that the energy industry is in a state of transition; traditionally customers had a limited choice of energy providers to choose from i.e. utilities, for the first time in a long time customers have the opportunity to choose the 'source' of energy i.e. fossil fuel based (coal), green energy (natural gas / biofuels) or renewable energy (solar/wind) etc.

Every energy source provider has to market themselves to get their message out and sell their benefit proposition. Billions of dollars have been chasing Natural Gas investments, so advantage to them.

Solar has the Buffett advantage today "Making a big bet on solar energy, Warren Buffett's MidAmerican Energy Holdings Company has acquired two SunPower solar photovoltaic power plant projects in California for between $2 billion and $2.5 billion, the companies said Wednesday." So think positive and lets spread the sunshine!
Dennis Houghton
Dennis Houghton
December 25, 2012
Worker skill training and customer education probably occupy most of both sides of the marketing coin and will be found together in a successful technical marketing effort.

Thanks Fred for the consistent enthusiasm
Lisa Albrecht
Lisa Albrecht
December 25, 2012
Love the list - Illinois needs it tatoo'd to all of our foreheads as we have a lot of education hurdles. Looking forward to pushing the conversation forward as we close coal plants!!
Jane Pulaski
Jane Pulaski
December 22, 2012
May 2013 be the year of some seriously transformative action. Thanks, Tor, for the inspiration and intention.
John Nistler
John Nistler
December 22, 2012
It would appear that one area not discussed as a marketing campaign is to provide the simplest method for the average "joe" to install their solar systems. The second is to address the issue that the "sun does not always shine".

Personally I would avoid trying to do #3. Independent of your personal convictions, the solar industry needs to look like practical solutions to people's everyday problems, aka, their electric bill and interruption of grid power.

And we need to emphasize that solar is not the power of the future but that the LCOE cost is competitive against retail prices today plus do a better job of showing the 13.2% increase in jobs and the 70% plus growth in solar PV installations with utilities being the largest installations in 2012.
Ryan Lindstrom
Ryan Lindstrom
December 22, 2012
Excellent article, points 2 and 4 especially. You are right on that there is great potential for the industry and we are the ones who need to take responsibility and own our actions - its these actions that ultimately will determine success or failure. Unfortunetly, many of our colleagues fail to either recognize or understand this and are continually looking for someone, some company, or something to blame when instead they should be looking at themselves first and then. As a sales manager, I see this all the time.
Tor 'Solar Fred' Valenza
Tor 'Solar Fred' Valenza
December 21, 2012
Agreed, Jim! Bad behavior really will affect of all of us, large and small companies, manufacturers and installers. Let's continue practicing our highest ethics in 2013 and beyond.

Thanks for your thoughts.
Jim Jenal
Jim Jenal
December 21, 2012
Good points, all, but I would like to focus on the last. We really cannot give our enemies more ammunition by our own poor behavior. They will be all over the next "scandal" just as they were with poor Solyndra. It will be worse if it is a true scandal, brought about by greed or other bad conduct in the industry.
The SEIA-authored Solar Bill of Rights calls on us to provide the "highest ethical treatment" to our clients and fellow taxpayers. We should re-commit to those words in 2013.

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UnThink Solar

UnThink Solar

UnThink Solar is a strategic solar marketing and communications company. Clients include Panasonic, One Block Off the Grid, Free Hot Water and other solar PV and Thermal companies who desire to stand out in an increasing competitive solar...
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