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Beware of Solar Fred's 5 Horsemen of Solar Marketing!

By Tor 'Solar Fred' Valenza
August 19, 2011   |   14 Comments

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14 Reader Comments
Comment
1 of 14
August 20, 2011
Thanks Tor great article. Light hearted but to the point
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2 of 14
August 20, 2011
Another great article Tor! Business management 101 for solar industries. It sure made me think deeply about how other business fields run, too. Although, some may see the point, others will be in complete denial that they may fit into one or more of these categories. Tor is here to save the day :)
Comment
3 of 14
August 20, 2011
Great article, although sarcastic, it contains really informative material.
http://www.taylormadereviews.net/taylormade-burner-superfast-driver-review/
Comment
4 of 14
August 21, 2011
I completely agree! Your article was fun and to the point, just like a marketing campaign for a relatively new product.

If marketers approached solar panels the way they approached, the latest cell phone that hit the market, mores solar power companies would be effective. I compeletely agree with, highlighting the benefits that everyone knows, but really push the benefits that your specific products bring!

Who is your target market?
What sets you apart?
Why should your customers choose you?

Service after the sell is so important, if you leave your customer out on a island after you install their solar panels and something breaks down, that is a huge pr hit.

Solar Panel sales should act like cells for other quality investments, your company should have some faith in their product, enough to at least help the consumers that do have problems!

http://ecovized.com
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5 of 14
August 21, 2011
Thanks for your shout outs and added comments, everyone. Appreciate it.
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6 of 14
August 22, 2011
Nice article Tor, but I only see 4 horsemen in the pic :)

How do we prevent people (Anonymous post #2 and weiweiee post # 5) from posting cheesy sales pitches for completely unrelated products on REWorld blogs?
Comment
7 of 14
August 22, 2011
Hey, Andrew. Thanks for the note. As for the spammers, there's a button in gray that you can push to report a comment as spam. To see that button, you have to be signed in, however. But it seems to work, since this morning, the two comments you mentioned were removed by REWorld's editors.

These comments are unfortunately very frequent late at night and on the weekends, but they do eventually get culled with the help of those who mark them as spam.

Thanks for reading.
Comment
8 of 14
August 23, 2011
Answering 'Why should we do business with you compared to 20 other companies offering the same thing?' is very difficult to answer for most companies to explain in words. And nigh impossible to show in pictures or video! So platitudes like 'we are professional', 'we install it right the first time', 'we provide quality products', and 'we provide after-sale service' are meaningless. The customer replies 'Well, I should hope so' and 'Who else can say that?'. Of course, everyone can.

Looking at dozens of small and large solar PV company websites, I can't find ANYTHING that sets them apart from the others...except price perhaps....but I can't find that out without having a salesman come for a site inspection and a quote. Of course, they will repeat their claim for 'quality', but if everyone offers a 20 yr guarantee and no one will report their defect rate, how do you show what makes you different?

Only the combined (cogen)units offering PV + Thermal from Power Panel of Detroit and PVT of California sound different by offering both electric power and heated water from the same unit.

Grand prize for originality has to go to stained glass artist Sarah Hall for her solar chimney at University of British Columbia, Canada.
http://www.solaripedia.com/13/206/vancouver_wind_tower_employs_photovoltaics.html

Success,
DaveZ
Comment
9 of 14
August 23, 2011
DaveZ,

Getting the message across initally, while answering the question what sets your business apart from the rest, should be customer service. And while that is hard to quantify there are a couple of options.

First as you build a customer base, you treat your customers well, and word of mouth will spread about what a quality company you have.

And as maybe using video, you could ask your consumers to created youtube videos detailing exactly why they chose your company, and your customer service that has made them want to stay. Offer an incentive for the video and post them directly on your site

You can clearly get the message across without sticking to a bunch of platitudes.

http://ecovized.com
Kyle Sinclair
Comment
10 of 14
August 24, 2011
Thanks for the fun.

I'd add another horseman for those who can think only of their own technology and product. Renewable energy is so dilute that we need to combine solutions. This is not something a start-up can handle, so there's a problem of governance, and of national and international support. Two examples:

1. From what I've read, it could make sense to start marketing some kind of localised/embedded storage. We read about the technology, but not whether the devices proposed will be compatible with different renewable electricity sources, nor whether backup during power cuts could be a strong selling point.

2. External wall insulation is a fairly big retrofit market in Europe. But you can't buy panels that let heat in when the sun shines or heat out at night when you need air conditioning.

Finally, our local heating & plumbing supplier tells me that loads of people buy solar hot water systems knowing full well that they won't pay back. For some people it's like buying a toy (like with early computers and flat-screen televisions), and markeing horsemen could be more aware of this.
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11 of 14
August 24, 2011
Gee Fred:
I see me in almost every one of them.
Great job in getting your point across. I think I have stabled all those 'ponies' at one time or another.

BTW:I intend to write a book some day which will be titled: "I'm Self Employed And My Boss Is A Fool."

Jim Lindsey, Solar Plexus
Comment
12 of 14
August 24, 2011
Great article Tor,

Fun, informative, and succinct.
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13 of 14
August 24, 2011
Hilarious!
Comment
14 of 14
August 27, 2011
Thanks for this article. It taught me what I needed to know. Cheers. I also want to appreciate some other readers' comments. I have picked up one or two things from them too. Thank you all.
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Tor 'Solar Fred' Valenza

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About: Tor Valenza aka “Solar Fred” is the founder of UnThink Solar, a strategic communications firm dedicated to helping solar companies reach solar customers through... more »
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