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Psst! Solar Fred's Solar Marketing Action Plan Based on New SPI Poll Numbers. (Shh! Don't tell the WSJ.)

Tor 'Solar Fred' Valenza
October 21, 2010  |  15 Comments

Solar Fred is back from the best SPI ever and ready to market. I’ve got good numbers, and when a solar marketer has really great data, you’ve got to squeeze that data like squeezing your morning O.J.  Then you’ve got to use it. Drink that data down and apply it before it goes down the other side, spoiled and useless.

So what did I learn and how can you apply it? What’s my action plan based on that data?

I’ll tell you, but you have to promise me that you’ll use it as soon as possible. Promise? Cross your heart and hope to croak if you chicken out?  Okay… Guess I’ll have to trust that you want to sell more solar and promote good solar policy too.

However, before I reveal my/your/our data and action points, I first have to thank D.C. based big-clean-tech thinker and communications company TigerComm for inviting me for a round table media luncheon at SPI.  Not only was the food delish (steak!), but TigerComm’s president Mike Casey invited pro-pollster Gotham Research Group to share solar polling data from a little over 1000 men and women across the U.S.  

Of course, our good friends at Schott Solar and SEIA also added precious data at SPI as well. (Use it, why don’t you. It’s free.)

So now, here’s some of the data presented over lunch, followed by my marketing plan suggestions for each intriguing point. Use the hell out of it and ask your CEO for a bigger marketing budget. Whatever you do, don’t let it rot. Remember, you promised.

Data Point Uno: No huge surprise here, but The Wall Street Journal and the Washington Times like solar less than I like liver, which makes me gag, BTW. In fact, their editors are basically dismissive and hostile, with the Washington Times having close to 30 negative remarks about solar in the month of August alone.

  • Solar Marketing Action Tactic: Avoid any advertising in the WSJ and WT. It’s a waste of time and money, since their readers are already poisoned to question solar as an energy source.  Cancel your subscriptions too, of course, unless you have a puppy dog that you’re still house training.
  • Second Solar Marketing Action Tactic: It’s now clear that there’s a solar media war on between coal/oil/explosion lovers and solar/breathing lovers.  Stop ignoring coal and oil in your marketing and communication messaging. Use comparisons like in my recent post here. Hit them. And hit them again. And again. (Getting people angry can be very effective. Ask Fox News.)

Data Point Deux: The planet killer media companies above like to paint solar as being too expensive, unreliable, and a waste of tax payer dollars.

  • Solar Marketing Action Tactic: First, check a calendar and make sure you’re in 2010. Apparently, these editors are still in the 1980’s. Once sure you’re in the modern world, spruce up your solar marketing and press releases with modern facts and figures, comparing the cost of solar over 25 years, its use as a peak energy cost saver for utilities, and that 19th century technology like oil and coal are getting $10 billion a year from tax payers. (Haven’t those 100 year old technologies matured yet? Gees, my mother kicked me out at 18, but I digress.)

Data Point III: While 94% of Americans love solar, just 41% think it’s affordable. First of all, duh. All my friends laugh and giggle about how cool solar is and that I’m saving the planet, yada, yada, yada, but, but, but, and they always have the “but,” they insists that it’s too expensive.

  • Solar Marketing Action Tactic: Challenge this affordability doubt. Make them doubt their doubt. Screw sale!, screw saving the planet!, and screw cash back in your marketing materials. Your new message to consumers, businesses, and utilities is PROVE IT.  Stop assuming and get a damn quote. Show case studies with real prices. Yes, this might allow your competition to underbid you, but you’re building trust by being transparent.
  • Another Solar Marketing Action Tactic: Chunk it down. Make sure you show quotes and advertising with the smaller monthly costs, not the price for the whole solar cow.  In my mind, this is essentially why solar PPAs and leases are gaining market share. You can break down 15 or 20 year costs and savings too, you know.

Data Point 4 the win: Only 19% of survey respondents accurately guessed that the fossil fuel companies get 10 billion/year in subsidies. Also:

  • 34% of responders said the government should spend all the $10 Billion on subsidizing solar.
  • 39% said we should give half of the $10 billion to solar and the other half to the dirty coal companies
  • 8% thought we should keep things the way they are.

The above means that at least 73% of U.S. wants to grab 5 billion in fossil fuel subsidies and transfer that tax funded mojo to solar. It also means that 8% are completely nuts for fossil fuel and therefore should be ignored.

  • Solar Marketing Action Tactic: Start musing in your web site blogs and other marketing materials about how easy it would be to go solar if only law makers would pass good solar policies. I’ve said it before, and I’ll say it again, and again: With Congress moving to the right for the next two years, you must, must, must be a solar advocate at the same time you’re a solar business.

Now start using that data, be creative, be entertaining, and as always, UnThink Solar.

Tor Valenza a.k.a. “Solar Fred” advises solar companies on marketing, communications, and public relations. Contact him through Unthink Solar or follow him on Twitter @SolarFred. 

 

The information and views expressed in this blog post are solely those of the author and not necessarily those of RenewableEnergyWorld.com or the companies that advertise on this Web site and other publications. This blog was posted directly by the author and was not reviewed for accuracy, spelling or grammar.

15 Comments

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Roger Moore
Roger Moore
November 1, 2010
"...current PV cell efficiency when compared to the sunlight hitting anything green, is a negative for global warming."

You could expand this into a good case for reforestation programs. Again though, where is our national/global obsession on this?

Regarding the exponential trajectory of technological growth (in some areas): My point was that we ARE seeing exponential growth in solar even WITH opposing business interests, a collapsing dollar, corrupt politicians and a recession/depression. Almost like it's taking a life of it's own.
William Fitch
William Fitch
October 27, 2010
Hi:

Those are good thoughts and observations.
But, keep in mind that current PV cell efficiency when compared to the sunlight hitting anything green, is a negative for global warming. That is, if the original target of the sunlight energy was green, global warming is being hurt, not helped with current PV. The idea of course is to put PV where the current target is not green and ideally something black. Then you have a much better end result. One thing that we tend to forget is that anything we do as man, always ends up putting the energy into heat, in the near term. It is only nature for the most part, that captures the energy and stores it chemically so it is not released as heat. And when it does release, is is done so in a very different fashion that man ends up doing it, from a time parameter I mean.. Remember, it is not only how much energy is interacting with an environment, but how the energy is released into that environment...
Regarding the speed of tech development, yes, it is most interesting how fast tech can develop when it is not being held back by opposing business interests. I look at today's cars as a whole, even the hybrids and near term electrics, and they strike me as so primitive in tech and design.. really retarded considering how long we have been rolling around on wheels..
If I had a few million extra dollars, I would definitely build my own car, so I could be driving something more fitting than what is around today.....

.....Bill
Roger Moore
Roger Moore
October 27, 2010
OK, here's something positive, but it requires an excruciating dose of patience. Consider Ray Kurzweil's ideas regarding the exponential nature of technological growth. He points out that some of the 1st computers literally required entire buildings to encase them but now your cell phone is > billion times more of a powerful computer than the early ones. And the net doubling time for DNA sequencing is now 5 months, meaning that in the next 5 months alone we will sequence more DNA than in all of the human history of DNA sequencing and it will cost more than a million-fold less.

My point is that solar capacity is on this same trajectory, that is exponentially increasing capacity with concomitant price deflation. From what I can tell the doubling time has been about 2 years, even during the recession. Feel free to correct my numbers, but say 24 GW capacity this yr, 48 GW in 2 yrs, 96 in 2 more yrs and so on. That means that we'll be frustrated for the next 8 - 10 years whether we like it or not, but in about 18 - 20 years you're reaching some truly staggering numbers, like powering the entire earth with solar kind of numbers. Science fiction kind of solar industries. Ditto for wind and I've read positive articles on this website suggesting that geothermal is also about to gear up.

The big question I have is how negatively the coming oil crunch is going to affect this (natural) trajectory?
William Fitch
William Fitch
October 26, 2010
Hi Roj:

Don't beat yourself up too much...

You have to remember, we are a "social" species.
The world has been woven to obsess and reward currency. We have tied all qualities of life to it. In the west especially, it is so ingrained it is not even funny. God, look at the movie Titanic (Love movies on many levels). When LeoD was walking down to the "upscale" dinning room in his new threads, she was narrating about how they were perceiving him, with the paraphrased lines, "not old money for sure but still money and ONE OF THEM". It is even in the day to day language we use. Take the phrase, "making money" Who makes money?? One entity. The US treasury. They ACTUALLY make the money. What do we do?? We accumulate it. So why in the common language do we say make it? It is more pleasing at a subconscious level. Accumulation implies gluttony, so no, no, no.... But making money, must mean building something, producing something, bringing something to the culture. Much more pleasing to the taste buds...LOL... The list is endless and can be fun to think about, in a kind of perverse way...
SO to go to the top of you question list, regarding the obsession of choice, its not about the choice at all!! Its about the perception of the choice!! Come on, what is the worlds best sales sound bite, when it comes to truth?? Ask Fred ... he will tell you... PERCEPTION IS REALITY!!!

.....Bill
Rich Hessler
Rich Hessler
October 26, 2010
Maybe we're being out sold by bling peddlers, entrenched industries and unsupportive politicians.

You observations about our purchase choices reminds me of a story about two squirrels. One squirrel knows to spend the entire summer preparing for the scarce winter months. The other squirrel enjoys summer by getting fat on all the tasty treats without regard for the future. Eventually, natural selection or bankruptcy takes over.

This two-minute video gives me inspiration on how quickly & easily we can reach the tipping point: How to Start a Movement: http://www.ted.com/talks/derek_sivers_how_to_start_a_movement.html
Roger Moore
Roger Moore
October 26, 2010
Yeah, I was probably too harsh. It does hurt when you see someone buy a big stupid boat or a Hummer. I even know a couple of rich guys, they certainly buy what they want. Both intelligent, fundamentally good people but neither of which could care less about RE and think global warming is mostly liberal propaganda. Why is this?

Why do you still see oceans of air-conditioned SUVs in the Gulf region, like nothing has changed? Why is energy technology not a national obsession? It supposedly is in China. I thought that's what we were going to get with Chu as we "let science guide us to make the right decisions". Remember that one? Sure, I'm happy with some of the stuff they've done, but everybody from Obama down has been much too anemic.
William Fitch
William Fitch
October 25, 2010
Hi Fred:

Sounds like your excited!! LOL..

I always find it funny when an "entity", be it an individual or corporation like WSJ or whatever, down play solar as an option. I mean really, it is truly funny. It is like a person sitting at a table enjoying a 7 course meal with a big smile, giving a lecture on how food is not viable option for human survival. All energy on this planet comes from the sun, one way or another, past, present and future. So to suggest that it has nothing to offer as an energy source by tapping it directly is just really funny. It just goes to show you how the ability to earn money in our world and intelligence have no direct correlation. And as a truth, that statement is, as long as you stay away from the extreme data points.
Anyway, the points about too expensive are pretty much correct, certainly in the case of PV. People who REALLY don't have the money don't want to borrow big sums of money for something they can buy a little at a time. Rojello, you have to remember, for those who are not actually poor so to speak, saying, "you can not afford it", really just means to them you can not decide which option to take advantage of. It does not SINK IN that the option is just not there to begin with.

.....Bill
Rich Hessler
Rich Hessler
October 25, 2010
I was intending to shift perspective and I apologize. Old perspective: a 15 year payback period is bad. New language: an 8% risk-free ROI is good with no regrets given the value of personal independence and financial volatility.

In that regard, I'm talking to the 2% of the market with savings. Even these people are not getting enough sales support to go solar now. This group has also seen their nest eggs shrink, the S&P 500 went down -3.3% from 1/1/00-12/31/09 and no one has opened their statements since the big crashes.

I have also thought there is another segment upside down in their homes that may also have non-qualified savings they refuse to give to the bank. Some of those folks with savings may also want to stay in their homes. For those lucky few, adding PV solar adds value to the home for the bank and lowers the ongoing monthly cost of ownership.

I received a call last month from a semi-retired BNI networking health insurance buddy that ran across our solar specialization. He was grateful that he used an inheritance 10 years ago to buy a solar system to reduce his $400/month bill. John was saying he didn't know what they'd do right now if they had to pay the extra $400/month.

Savings buys personal independence. Congrats for going solar Rojello!
Roger Moore
Roger Moore
October 25, 2010
Rich, you don't have to lecture me about what other things I could have wasted my money on. I have no regrets about my panels and enjoy them immensely, especially the Zomeworks tracker. However, anyone can see that the price is simply too high for regular people. The number one battle right now is to get the costs down so we can get a price tipping point so that more 3 or 4 people in a sunny town of 10,000 are willing to purchase some. People upended in their homes don't want to dump $30,000 into their roof. I'm sure it's hard for those 44 million Americans on food stamps (about 1 in 8) to get too excited about panels or granite countertops. Americans, according the Federal Reserve, have more than $16 trillion outstanding consumer debt right now and we have a ~$14 trillion national debt and many other horrifying numbers. (www.usdebtclock.org). The situation is simply not conducive to borrowing enough money to start replacing cheap sub-bituminous coal with solar. Especially when electricity rates are dirt cheap and coal turns on the lights just like solar does.
Peter Lynch
Peter Lynch
October 22, 2010
By the way - a 15 year payback is 8% tax free. There are no 8% tax free muni bonds out there with an automatic return enhancer i.e. higher utility rates therefore savings will increase over the 15 years..

Really the best way to look at it is to determine what the levelized cost of energy (LCOE)of your system is, in my case, I have a 5.5KW system whose LCOE is .11 cents per kwhr. My local rate is .13 cents per kwhr - so in effect, I have locked in at least .02 cents discount to retail for the next 25 to 30 years....that is a no brainer.
Christopher Minott
Christopher Minott
October 22, 2010
A positive trend relating to this article is the tremendous growth in the solar marketing to the masses. While we might not push specific benefits, other than they can reduce their electric bills, the mere fact that we are getting the Go Solar message in front of so many eyeballs can only be a good thing. TV commercial, web banner ads, email and Newspaper ads are popping up everywhere for residential solar. As long as people get the right information when they respond to these ads I think policies from lawmakers will follow the markets.
Rich Hessler
Rich Hessler
October 22, 2010
Rojello,

You are perpetuating the payback myth.

If you invest your $15,000 savings and receive an 8% return on your investment risk-free, non-volatile, have you done well?

Today, risk-free, non-volatile investments pay less than 1-2%.

Why did you save $15,000? Why not go buy a granite countertop?

We save to pay bills like utilities when we no longer want/can work.

Do you own your home? Car?

Why would you risk your savings by renting your power supply from a landlord that consistently raises rates when you can eliminate your dependency?

A 15 year payback period is an 8% return on a taxable investment.

People do have savings, the question is how they want to protect it to ensure their ongoing quality of life.

Give $15,000 to rapid stock traders fixing the market, bankers paying 1%, a greedy energy landlord raising rates 6% a year or buy the elements for long-term personal independence.

Regards,
Roger Moore
Roger Moore
October 22, 2010
By the way, it IS too expensive right now. I'm still stinging from my $15,000 expenditure that will take 15 or so years to pay off. I'm not complaining, but I see why most people can't do it. Price reduction has to be GOAL #1. Marketing alone is not good enough.
Roger Moore
Roger Moore
October 22, 2010
Thanks for the information. I'm curious as to why more people don't see that the trillions of dollars for the military is a massive subsidy for big oil. And the death rate is astounding. It's not likely that 4,000+ of our soldiers and 300,000 Iraqis have to die to protect any solar panels. This comparison should be driven home relentlessly.

Money spent on PV capacity keeps paying back for like the next 30 years. Money spent on oil to burn is a 1-time benefit, gone forever once the CO2 is safely deposited into the atmosphere.

Solar and wind are scalable. You can put up thousands of panels or just a couple very fast. So regular people could theoretically start getting in on the action at some point. With refineries and nuclear and coal plants, Not So Much.
David Dunnison
David Dunnison
October 21, 2010
Great post. Thanks Fred.

Pls add the National Post from north of the border in Canada to your list. Recent editorials on the Ontario PV market and FIT program have been, well, misleading and fundamentally inaccurate.

There are always reasons to critique, and my blog offers ongoing healthy commentary (http://d-bits.com). Having tried in vain multiple times to offer clarifyig comments to this media source, apparently views based on actual fact are not welcome.

Regards, David

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UnThink Solar

UnThink Solar is a strategic solar marketing and communications company. Clients include Panasonic, One Block Off the Grid, Free Hot Water and other solar PV and Thermal companies who desire to stand out in an increasing competitive solar...
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