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Posted on July 13, 2009
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Solar Blog or Die, Part III: Lead, Follow or Get out of the Way

I realize this blog is just growing its audience, but I’m disappointed that as of the date of this post, not a single solar company or service has taken the opportunity to submit their blog URL in the comments section of my Blog or Die, Part II post. Don’t you want to promote your solar company? Did you not read about the value of blogging in Part I? Or is it that you don’t have a blog? I’m suspecting it’s the last answer, and this saddens me for solar’s future…and your solar businesses. 

Solar is quickly becoming a commodity. Just take a look at the SolarBuzz.com ticker to see the price of panels rising and falling like pork bellies. How do you combat the commoditization of solar? You must differentiate yourself, and not with empty slogans, but with your unique kind of service and leadership. Leadership? Absolutely. Allow me to explain, Lucy.  

The new paradigm in marketing any widget these days is connections. Links. Word of Mouth. “Consumer to Consumer” advertising. I’m not saying anything new for other industries, but from what I’ve been seeing of solar websites lately, we’re so 2003, people!

The truth is that there are only so many consumers looking for solar products right now. The rest are green looky-loos who aren’t really shopping today, but may be tomorrow. How do you get the looky-loos back when they are ready? How do you draw in the real gimme-now buyers? See title of this post, and read on.

The old way to find customers was to advertise with a shot gun blast of ad dollars and hope you hit your target without bleeding too much in profits or cash flow. Today, especially in a growing solar market, you need more. You need to become a leader of the solar curious, to target the early adopters through various direct social media methods. One way to do that is, of course, a blog.

Think about it. You’re an installer, integrator, or a solar panel company. While you certainly should budget for some traditional advertising, buyers know you are selling. There's no service, really. With a blog, you are not advertising. With a blog—that is, with a good blog—you are providing honest, accurate, useful information to those seeking a solar product or service. You’re also reinforcing the community of existing customers by continuing to provide useful information to them: How best to clean the panels. What to do about home insurance. What's net metering. Yada, yada, useful, yada.    

In short, you’re presenting your company as a trusted knowledgebase. Even if blog visitors don’t buy from you right away, they will remember you when they are ready. Why? Because with a successful blog, the reader is thinking:

  • Gee, this company sure seems to know what they’re talking about.
  • Wow, they seem to care about me and speak to me and my needs. (How you create that type of thought is not mind reading, but another topic for another time.)
  • Good golly, Miss Molly, this information was so easy to read and interesting. I could easily sum it up to my friends and tell them about it. Or perhaps I’ll just post it to Facebook and share with my 4000 closest friends with the blog's handy social networking toolbar.
  • Hmm, I have more questions, and I feel comfortable about commenting, emailing, or calling these people to ask my questions. I think I'll do that now instead of working on that spreadsheet due last Tuesday.

Skeptics from Marketing 2.0 right now are probably thinking my blog empowering ideas are nice, but a waste of employee resources; and even if it's true, show me an example.

I have to say that a search of the major solar companies and installers revealed why nobody took me up on my free PR offer from my last post: The reason: There really are very few solar company blogs out there. And you wonder why companies and homeowners still think that solar isn’t affordable in net metered solar subsidy states, and why they’re stuck in this 1980’s mentality that the technology still isn't there yet. So many solar companies. So few blogs.

Let me point out one integrator stand out, and it’s really no surprise to me that this company is one of the fastest growing solar integrators in the United States. So, here's an unsolicited shout-out to the re-launched groSolar.com blog, originally started in 2007. It went dormant for a while, but just started again in April of 2009 and going strong.

Look at it. There are several contributors, including groSolar’s founder, Jeff Wolfe, so company blogging can be a shared task by chosen company true believers. Posts don’t just write about discounts, but share info about the company’s mission of trying to do their part for combating global warming. Jeff also recently wrote a post about his vision for a Green Economy. In addition, there are a number of brief “green tips” that have nothing directly to do with solar. Some of these tips are actually Youtube videos—another great way to blog and build a community.  And keep in mind that these videos are done by regular groSolar employees with a camcorder. It’s not Hollywood, but that’s okay. The style is genuine to GroSolar. (My only improvement suggestion would be to add a social networking toolbar for each post, making posts easier to share.)

Consequently, groSolar’s blog is not just selling a per watt commodity. They're clearly passionate about their solar product and presenting a unique experience—a “groSolar” experience—that shares their passion for green world and serves potential solar seeking customers. You can’t copy this experience, but you can create your own solar blog with your company’s personality, voice, and videos.

I have great confidence that their blog will be a valuable lead generating asset, if it isn't already. As it is, it certainly attracted some decent PR here on REWorld, didn't it? 

So, ready to start your blog now? Are you still unconvinced? Why? Educate me. Educate all of us. That’s what this Solar Aardvark Shop communications think tank is all about. Comment below. If not, then I assume you agree with me, and if you agree with me, then please, please, please step up your solar blogging communications to the Street—including businesses on the Street. More about other ways to do that in future posts.

In the mean time, start a solar blog and remember the famous words of Lee Iacocca: “Either lead, follow, or get out of the way” …before your company becomes a pork belly ready for the solar commodity slaughter.

Thank you. And Think Solar.

Tor Valenza aka “Solar Fred” blogs about residential solar PV at www.solarfred.com and consults about ways to effectively reach solar customers through innovative messaging, branding, and social media communications. Follow him on Twitter @solarfred. See his REWorld profile for more contanct info.

Reader Comments (13)
July 14, 2009
I'm just now getting involved with my company's (Astralux) marketing, so I'll be making contributions to their blog soon. Good to have your guidelines and encouragement:

http://aessolarenergy.com/blog

BTW, we're quoting $5.85 per watt in Colorado ...I've even seen some commercial quotes where the client is GETTING PAID to install solar electric, because of accelerated depreciation.
July 14, 2009
Looks like a good bit of information you're providing out there in Colorado, Ken. Very clean, simple, blog software by B2 evolution, which I believe is an open source, free platform. I forgot to mention in my posts that blogging software is generally free through google, wordpress, ning.com (which also has community/face book type platforms) and many other sites. Thanks for commenting and contributing to the conversation. As to $5.85 a watt in Colorado...all the more reason to start presenting your blog as a unique information source. Solar PV is becoming a commodity more and more every day. That's good and bad for solar, but again, companies must start to think about what their added value is beyond installing a solar system that produces x amounts of Kw.
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July 15, 2009
It is important to remember that people involved in the renewable energy field are generally so busy with the "day job" that participating in a blog can be perceived as wasting time. For those that might be interested I wolud recommend the following book as an introduction and to give you an indication of the committment required from a company that is considering setting up a blog or contributing to an informal one on an ongoing basis.

"Groundswell: Winning in a World Transformed by Social Technologies" by Charlene Li and Josh Bernoff (Hardcover - April 21, 2008).
The book is an easy read and to the point.
M Phillips
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July 15, 2009
Much of the emphasis on solar renewables is centered around PV and electrical generation. Here at Alternate Energy Technologies, we manufacture solar thermal panels out of Jacksonville, Florida. Here in Florida, most homes use electricity for domestic water heating vs natural gas for other states. When considering a PV array, we strongly suggest replacing the electric water heater with a solar thermal system as a first start. The amount of electricity demand saved from your PV array output is substantial. It is estimated that a typical solar thermal system has an equivalent yield of about 3KW. So, you can install an 80 gallon 2 panel drainback solar water heater for about $6,500 or spend $24,000 for a 3,000 watt PV array to power a conventional water heater. Granted, you can't net meter hot water into an electric grid. But in terms of effeciency, solar thermal is the most efficient use of the sun's energy. It also offers storage of energy so teh energy collected can be used at night, a feature you don't get when you generate electricity unless you also invest in a battery back up which adds to your PV cost, complexity and maintenance requirements. With regards to ongoing debate of which water heating technology is the least expensive to use, the Florida Solar Energy Center has an ongoing comparison test of a direct solar thermal system, conventional electric water heater, 2 tankless systems (gas and electric) and a natural gas system. The results show that the solar water heaters are the best in efficiency. It is a great synergistic technology to compliment your PV system! Give us a call at 800-781-8305 to learn more.
July 15, 2009
"In the not too distant future war will no longer exist but there will be Rollerball."

Who remembers that? The Corporate wars... That the reaction to the commoditization of PV. There is a disruptive technology on the horizon that will render those PV panels obsolete. The company doing is is called Solar & Thermal Systems Inc.

The technology is CSP-DG (Concentrating Solar Power-Distributed Generation). The model is just like PV that is puts the panels on the roof at the point of consumption. The model also relies on Net Metering to tie the power into the building. Additionally, CSP-DG can provide "virtually free" process heat to the building; PV can't. The difference is cost!

CSP-DG costs a fraction of PV. That translates into shorter payback and greater ROI. All the other advantages like immunity from fuel price spikes and unpredictability, tax incentives, and a true commitment to the Green movement; aka Carbon Credits.

Visit Solar & Thermal at http://solarandthermal.com/

The Light is Green!
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July 15, 2009
I don't use blogging software yet but spend a lot of time advocating RE technologies and investment on newspaper energy blogs and discussions. Some discussions get thousands of comments (especially if it's from a controversial figure like Palin) which means potentially hundreds or thousands may read your post. I also operate a community website, where I list local contractors for free. Finding similar websites in your area and requesting to be listed is another free from of advertising. Our community association also holds monthly and an annual meeting so offering to do a presentation on the benefits and costs options can generate business, especially if it's a community with a lot of sun.

http://www.newenergyamerica.org/

Community website example (Burke VA):

http://www.britford.org/8343.html

http://www.standardsolar.com/Home.aspx


Standard Solar Cost Analysis example for Maryland:

http://www.britford.org/media/Standard-Solar-Information-Package-January-2008.pdf

This package outlines the costs, local tax credits and rebates.
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Anonymous
July 15, 2009
As a baby boomer in the renewable industry there is no doubt that blogging and viral networks have their place and can garner clients and others looking for information.
The hard part is identifying prospects from suspects and i think there is a perception that communicating in cyberspace is less effective than a mailer and much more labor intensive.

The second issue is the fact that most solar companies (dealers/installers) are allready overwhelmed by people asking for quotes and therefore it is not difficult to find suspects but much more difficult to qualify them financially to become clients.

Third as you mentioned is the pending consolidation of the industry. Now that the utilities can utilize the ITC you will see the smaller companies fade from view as the utilities flex their financial muscle and begin to offer packaged deals, finance billing, service all on your utility bill. Who were we kidding thinking we could as an industry challenge the 800 pound gorilla.
July 15, 2009
Thank you all for your comments. Everything said is informative and I appreciate your insights, but I hope we can keep the discussion on topic: Commoditzation of solar, in general, and how you're fighting it is fair game; blogging and how you're communicating to the Street and B to B customers is also what this 3 part series of posts is about. Please keep this in mind as you post comments. Again, thank you for reading and contributing.
July 15, 2009
Anonymous, agreed that it takes time and effort and vetting. Pre-screening forms can always be added. Energy efficiency as an add-on service can be added for those who don't qualify. You can always challenge the 800lb gorilla if you have the right bullet. If Apple, for example, sees Microsoft as an 800lb gorilla, then it is creating a products--and design--that are not surpassing MS yet, but certainly gaining. All the more reason that honest, grassroots messaging with quality products will and can speak to green consumers--who will say they want their own beautifully designed PV over their home. The ITC will help replace coal. That's good. But there is an audience for distributed technologies. My point here and with this whole blog is to encourage people to make the time to start inspiring and educating the public about your solar products. That will grow the industry as a whole and your businesses. America is a huge market, as we all know. Plenty of work and business ahead, and what's even better is that we're not only creating jobs and good business, but contributing something to the world. Inspire people. You have a voice. Who's the true believer in the office? Ask them to give 15 minutes to a blog post a week. Comment on other blogs, as Emile suggested. Communicate. Please, not only for yourselves, but truly for your children and the world community.

Thanks for commenting, Anonymous, and please continue to contribute your thoughts.
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July 15, 2009
Dear SolarJeff:

Johnson Controls does contribute regularly to a blog. I show the link to renewable energy blog entries below -- as well as the link to the home page of the blog. We have this listed under "Sustainable Green Technologies" because our business focuses broadly on energy efficiency and sustainability, with renewable energy solutions tied to energy efficiency upgrades we are performing for our customers. We do solar thermal and PV, wind, biomass, waste gas to energy and geothermal (geocache) systems.

Renewable Energy Blog Content: http://yourenergyforum.com/blog/sustainabilitygreen_technologies/

Main Blog Home Page:
http://www.yourenergyforum.com/

Johnson Controls Renewable Energy Home page:
http://www.johnsoncontrols.com/renewables

Thanks for reminding all of us that we need to be "out there," taking advantage of the technology and current meansof communication.

Steve Thomas
Johnson Controls Inc.
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July 15, 2009
We find cheaper solar Panels from China at close to $1.5/Wp FOB China and with this price and cheap labor in Srilanka, Solar generation will cost only Rs 10/kWh. With very high cost of Grid electricity (as almost 50% of electricity coming from costly private power fueled by imported diesel) Solar energy is economical and commercially viable. This being an island with no cheaper plants the higher income group large homes subsidize the small domestic sector. Hence the tariff for.>180unita/month consumers are higher than Rs 25/unit with Fuel adjustment charge of 30% and higher blocks goes to Ra 39/kWh. The $ equivalent today is Rs 115/=
With these data we see the solar cell generation is very much cheaper with the net metering facility given by the government. for rich high consumption Domestic households
Unfortunately the Ceylon Electricity Board(CEB) thinks that this net metering will be a loss to them and tend hide behind saying it may be unsafe for there staff who work on the lines for maintenance as there could be feed back into the net work from these solar Panels on interruption for maintenance or outage due to failure which are very frequent. They are still stuck with two pilot projects for feed in Tariffs.
You must remember that with a single axis tracking we can get more than 7 sunshine hours/day on average in Many parts of the island.
These barriers will have to be removed for solar energy to take a front step in giving renewable energy to Sri Lanka. Presently all the Private Powers cost more than Rs 20/unit for purchase by CEB. Also with Coal Power plant (300MW) to be commissioned in 2011 the final cost to CEB is expected to cost more than Rs 19/kWh at the time when the plants start operation with possible rise in Oil and Coal prices which has to be imported and the CEB has to pay Taxes and duty to the Government for the Coal. Hope this will reach the eyes of the SLPUC and the SEA
July 15, 2009
Steve Thomas, thanks so much for contributing the link to your excellent and consistent, informative blog through Johnson Controls. Design looks great too and easy to read. Again, I appreciate your efforts to reach the public about what can be done, as well as the challenges at hand. If I'm sounding like a PR person here for everyone who posts a URL of their blog, I suppose it's because these people deserve the attention for their past work and for their continued efforts to communicate. You can have the best technology, the best ideas, and the best company in the world, but you must tell people about it in order for them to benefit and for you to increase your business. Advertising, sure, but every bit counts and a blog is actually an inexpensive cost effective way to do it. You have the time, especially if you share the responsibility with others in the office. It doesn't have to be long. It just has to say something about your perspective of energy and solar and how they can help, how they can serve. And if you throw in a personal point of view of how it's helped you, your company, your life, even better. Thanks again for contributing Steve Thomas.
July 15, 2009
Mr. Kanaga Gnana, thank you for contributing this information. I don't know if will reach the eyes of the SLPUC and the SEA, but it does reach the readers here and shows that solar can compete with coal--given government support. It also shows that even more than politics, all solar is local. I've written a consumer targeted perspective of this on my other blog: See:http://tinyurl.com/lyuo6v. The take home that I'm getting is how important it is to communicate with local and national legislators to also support solar. Here, that means picking up the phone when votesolar.org sends out a call of support for key legislation. If anyone can help Mr. Gnana reach his Sri Lanken legislators, please leave a comment here.
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